Privacy Policy

This Privacy Policy explains how Best SEO Agency Brisbane collects, uses, stores and discloses personal information when you visit https://seo-agency-brisbane.com.au, contact us or use our services. It applies from August 27, 2026, and is intended to describe our approach in accordance with applicable Australian privacy law, including the Privacy Act 1988 (Cth) where it applies.

Information We Collect

We may collect personal information that you provide directly, such as your name, business details, email address, telephone number, website address, enquiry details and information provided when requesting SEO Services. We may also collect technical and usage information, including your IP address, browser type, device information, referring pages and interactions with our website. Where reasonably practicable, we will collect personal information directly from you, but information may also be received from service providers, publicly available sources or business partners.

Cookies and Website Analytics

Our website may use cookies and similar technologies to support website functionality, remember preferences, understand visitor behaviour and measure marketing or website performance. These technologies may collect information that does not directly identify you, although it may be combined with other information held by a service provider. You can adjust your browser settings to refuse or delete cookies, but some website features may not operate as intended.

How We Use Information?

We may use personal information to respond to enquiries, provide and improve SEO Services, communicate with you, administer our business, process payments and maintain business records. We may also use information for security, fraud prevention, troubleshooting, reporting, research and direct marketing where permitted by law. You may opt out of direct marketing communications at any time by using the unsubscribe option or contacting us.

Sharing and Disclosure

We may disclose personal information to contractors, technology providers, website hosting providers, analytics providers, payment processors, professional advisers and other suppliers that help us operate our business or deliver services. We may also disclose information where required or authorised by law, to protect our rights or safety, or in connection with a proposed or completed business transaction. Some recipients may be located outside Australia, and we will take reasonable steps required by applicable law when engaging overseas service providers.

Security and Retention

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure, including through suitable administrative, technical and physical safeguards. No online transmission or storage system can be guaranteed to be completely secure. We retain personal information only for as long as reasonably necessary for the purposes described in this policy, to provide services, meet legal and accounting obligations, resolve disputes and enforce agreements.

Access, Correction and Privacy Choices

You may contact us to request access to personal information we hold about you or to ask that inaccurate, incomplete or out-of-date information be corrected, subject to applicable legal exceptions. You may also ask about our handling of your information, withdraw consent where processing relies on consent, or request that we stop sending direct marketing. Individuals in jurisdictions with additional privacy rights, including the European Economic Area, the United Kingdom or certain United States, may have further rights depending on the circumstances, and we will consider valid requests in accordance with applicable law.

Children's Privacy

Our website and services are intended for businesses and adults and are not directed to children. We do not knowingly collect personal information from a child where applicable law requires parental consent. If you believe a child has provided personal information to us, please contact us so that we can assess and, where appropriate, delete the information.

Third-Party Websites and Services

Our website or communications may contain links to websites, platforms or services operated by third parties. Those third parties have their own privacy practices, and we are not responsible for their content, security or handling of personal information. You should review the privacy policies of third-party services before providing them with personal information.

Privacy Complaints

If you have a concern about our handling of personal information, please contact us first so we can investigate and respond. We aim to acknowledge and handle complaints within a reasonable period, subject to the nature and complexity of the issue. If you are not satisfied with our response, you may be able to contact the Office of the Australian Information Commissioner or another relevant privacy regulator.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal obligations or privacy practices. The updated version will be published on https://seo-agency-brisbane.com.au with a revised effective date. Your continued use of the website after an update may indicate that you have read the revised policy, to the extent permitted by law.

Contact Information

For privacy enquiries, access or correction requests, complaints or questions about this policy, contact Best SEO Agency Brisbane at hello@seo-agency-brisbane.com.au. You may also write to us at 88 Tribune St, South Brisbane, QLD 4101, Australia. Our relevant legal jurisdiction is South Brisbane, Queensland, Australia, subject to any mandatory rights or laws that apply to you.

Privacy Policy Questions

What Personal Information Does Best SEO Agency Brisbane Collect?

Can I Request Access to or Correction of My Information?

Does Best SEO Agency Brisbane Share Information with Other Organisations?

How Can I Make a Privacy Complaint or Stop Marketing Messages?